Terms of service

By accessing and using the Velora website, you agree to comply with these Terms of Service.

Products & Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information displayed on our website are accurate. However, minor differences in product appearance, colours, or print placement may occur.

Orders

Customers are responsible for providing accurate and complete billing, shipping, and contact information when placing an order. Orders are processed based on the information provided at checkout.

Once an order has entered the processing stage, it cannot be cancelled or modified.

Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated. Prices and product availability may be changed or updated without prior notice.

Orders must be successfully paid for before processing begins. Applicable taxes and charges may be included in or added to the displayed price as indicated at checkout.

Shipping & Delivery

Delivery timelines may vary depending on the destination, shipping method, courier availability, and circumstances beyond our control. Delays caused by third-party delivery partners, natural events, or other unforeseen circumstances may occur.

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply when an order needs to be reshipped because of incorrect or incomplete information provided by the customer.

Returns, Refunds & Replacements

Returns, refunds, and replacements are subject to our Return & Refund Policy. Please review that policy before placing an order.

Intellectual Property

All original Velora branding, designs, graphics, text, images, and other website content are owned by or used with permission by Velora and may not be copied, reproduced, modified, distributed, or used without prior written permission.

Prohibited Use

You agree not to use this website for unlawful purposes or in a way that infringes the rights of Velora or any third party.

Changes to These Terms

Velora reserves the right to update or modify these Terms of Service, website content, products, pricing, or services at any time. Updated terms will become effective when posted on the website.

Contact

If you have any questions regarding these Terms of Service, please contact us at teamvelora.official@gmail.com.